Troubleshooting

Fix common issues with the editor, viewer, and exports.

Outline editor

  • Can’t pan: hold Space or Alt while dragging. Use the Zoom HUD Reset to refit.
  • Can’t delete a point: select it first, then press Delete/Backspace. A minimum of 3 points is required.

3D viewer

  • Empty preview: ensure the envelope exists and height is set; the viewer only shows geometry when cells/envelope are present.
  • Case not visible: set a Wall thickness and add at least one lid; then switch view mode to “case”.

Case editor

  • Can’t place cutouts: add a lid first (Pick Face Lid), then choose a tool (Round/Rect/Slot/D‑Key).
  • Nudging doesn’t work: select the cutout; then use arrows. Hold Shift/Alt for larger/smaller steps.

Exports

  • “No scene to export”: add cells and ensure the design is loaded.
  • “Add at least one lid…”: enable at least one lid before exporting case/lids.
  • DXF export fails: exporter falls back to SVG automatically; use SVG if DXF isn’t available.