Privacy Policy

Version 2025-10-28 • Effective October 28, 2025

This Privacy Policy explains how BatteryBee ("we", "us") collects, uses, and shares information about you when you access or use our website and services (the "Service"). By using the Service, you consent to the practices described here. Please also see our Terms of Service.

1. Information We Collect

  • Account data (e.g., name, email, authentication identifiers) via Firebase Authentication.
  • Project data (e.g., outlines, parameters, exports) you create or upload for use with the Service.
  • Technical data (e.g., IP address, device/browser, pages viewed, timestamps) for security and diagnostics.
  • Usage data (e.g., features used, export attempts/success/failure) to improve reliability and UX.
  • Support data from communications you send to us (e.g., email inquiries).

2. How We Use Information

  • Provide, operate, maintain, and secure the Service.
  • Process designs and generate exports you request.
  • Monitor performance, troubleshoot, and improve features.
  • Communicate with you about updates, changes, or issues related to the Service.
  • Comply with legal obligations and enforce our Terms.

3. Sharing of Information

We do not sell your personal information. We may share information with service providers that help us operate the Service (e.g., hosting, analytics, payment processing) under contracts requiring them to protect your data and use it only for our purposes. We may also share information to comply with law, protect our rights, or in connection with a merger, acquisition, or asset transfer.

4. International Transfers

We may process information in countries other than your own. Where required, we implement appropriate safeguards for international transfers.

5. Data Retention

We retain personal data as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may delete projects at any time. If you close your account, we will delete or de‑identify personal data within a reasonable period, subject to legal holds.

6. Your Choices and Rights

  • Account management. You can update certain account info in the app, or contact support to request changes.
  • Access and deletion. You may request access to or deletion of your personal data, subject to legal exceptions.
  • Marketing. If we send marketing communications, you can opt out by following the instructions in those messages.
  • Cookies. You can control cookies through your browser settings; some features may not function if disabled.

7. Security

We employ technical and organizational measures appropriate to the risk to protect personal data. No system is perfectly secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials.

8. Children’s Privacy

The Service is not directed to children under the age of 13 (or higher age where required by law), and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the effective date and version above. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

For questions or requests regarding this Privacy Policy, contact hello@batterybee.io.